Due to a leak in our water heater our house was flooded. I called Best Quality Restoration and they came immediately. If they had not responded that quick, we probably would have had damage to our furniture and further damage to walls and floors. Their professionalism was quite impressive and I can certainly say that the commitment they have to offer quality service is outstanding. Highly recommended!
George Hugar
Best Quality Restoration was professional, courteous, and provided outstanding service. If we have another flood (God forbid!) I would call them again in a heartbeat. They even came out after the crew had finished to help with the visit by the insurance claim representative. They get my highest recommendation.
Sean McDowell
October 5, 2011
Dear Eli
Thank you for your incredible help. In July a sink overflowed in our house and the water went through our hardwood floors to a bedroom and bath below. I really didn't know who to call so I looked online for a company that does water restoration. I guess it was the luck of the draw but I picked you. You arrived at our house in Laguna in less than thirty minutes. You and your crew did an amazing job. The ceiling in the bedroom was coming off and the walls were bubbling. You and your crew removed all the damage drywall, set up dryers and humidifiers and had the house dried out in two days.Besides you and your crew were very considerate. If you ever need a referral I would be happy to give you an A++ recommendation.
All the best.
Fredric H. Rubel
August 29, 2011
As a result of the wonderful customer service I received from Mr. Eli Daboush and Best Quality Restoration, I am writing this review in appreciation of his thoroughness, professionalism and courtesy. In the middle of the night last summer, one of our upstairs under-sink flex lines blew. It must have been running for hours, because, by the time we heard the water, both upstairs and downstairs were flooded. We called Mr. Daboush at 1:30 a.m. and he and his team arrived within minutes. Always courteous and making sure to explain every step of removal and dry out, Mr. Daboush and his team immediately set out to dry out our home, working 24 hours a day until the job was done. Using high tech infrared cameras and gigantic blowers, Best Quality Restoration succeeded in preventing further water damage and saving our home from the dreaded black mold. Mr. Daboush worked directly with our insurance company and everything was covered. When another, unaffiliated, company broke some outdoor lights while removing some of our furniture, Mr. Daboush stepped in and took care of the cost to replace, even though it wasn’t his problem. That’s the long story. The short story? Mr. Daboush is only happy when his customer is happy. If you have need of water damage emergency service or repair, call Eli Daboush and Best Quality Restoration first!
Robert M. Rosenberg, M.D.
As a result of the wonderful customer service I received from Mr. Eli Daboush at Best Quality Restoration, I felt compelled to write a review of his professionalism. Throughout the course of our business relationship, Mr. Daboush was consistently courteous and seemed genuinely concerned for my issues.
My rental house had, unfortunately, sustained some significant water damage and I made an emergency call to Best Quality Restoration to begin the clean up. Mr. Daboush was very thorough and showed great courtesy and sensitivity to my tenant and myself throughout the process.
Sincerely,
Varin Collins
I experienced a recent flood on the first floor of my house from my dishwasher. Unfortunately, it happened over a holiday weekend. I called Best Quality Restoration and talked with Eli. He came right over and began the procedure of drying out the house. Several days later, we scheduled a time to pick up the equipment, but I unfortunately had to go into work really early the same day. Eli said, "no problem," and met me at my house at 4:30 AM. That's what I call "above and beyond." The company was great to work with. They handled everything with the insurance company. I'm extremely happy with their service. They were also very pleasant to work with and made a painful process move along as painlessly as possible.
Tim Halt
Mission Viejo
We appreciated how fast and reliable Best Quality Restoration’s services are. Thanks to them, our house is a home again. They did a great job getting our water damage project running smooth from the start. We appreciated the integrity the company has and would highly recommend them.
Damian DeFeo
We were totally amazed with the service and promptness we received from Pro Water Damage. Knowing that we needed emergency service because of having a hot water leak that had sprayed throughout our bath, laundry room, kitchen and dining nook, we took a walk through the Yellow Pages. Not knowing whom to call, we found that you were the only one that could be at our home in a short time, which you were. We were a bit apprehensive, but accepted your service. Upon your arrival, we were surprised at how fast you started working on the problem and accomplished what could be attended to. I'm sure you are aware of the fact that these occurrences are very traumatic to your clientele, but you gave us that personal support so badly needed at this time. Should I know of anyone with this situation, I'll be sure to recommend your services. In grading you from 1 through 10, we're going for an 11. Thank you again for your wonderful service and we hope to see you again under different circumstances.
Donna & Allen
September 18, 2011
As a result of the wonderful customer service I received from Mr. Eli Daboush and
Best Quality Restoration, I am writing this review in appreciation of his thoroughness, professionalism and courtesy. In the middle of the night last summer, one of our upstairs under-sink flex lines blew. It must have been running for hours, because, by the time we heard the water, both upstairs and downstairs were flooded. We called Mr. Daboush at 1:30 a.m. and he and his team arrived within minutes. Always courteous and making sure to explain every step of removal and dry out, Mr. Daboush and his team immediately set out to dry out our home, working 24 hours a day until the job was done. Using high tech infrared cameras and gigantic blowers,
Best Quality Restoration succeeded in preventing further water damage and saving our home from the dreaded black mold. Mr. Daboush worked directly with our insurance company and everything was covered. When another, unaffiliated, company broke some outdoor lights while removing some of our furniture, Mr. Daboush stepped in and took care of the cost to replace, even though it wasn’t his problem. That’s the long story.
The short story? Mr. Daboush is only happy when his customer is happy. If you have need of water damage emergency service or repair, call Eli Daboush and
Best Quality Restoration first!
Robert M. Rosenberg, M.D.
Best Quality Restoration was professional, courteous, and
provided outstanding service. If we have another flood (God
forbid!) I would call them again in a heartbeat. They even
came out after the crew had finished to help us with the
visit by the insurance claim representative. They get my
highest recommendation.
Thanks, Eli
Best,
Sean M.
I just wanted to let you know how much I appreciate how fast and reliable your services are. Thanks to you, my house is a home again. You guys did a great Job at getting my project running smooth from the start.
Thanks so much
Damian DeFeo
Dear Mr. Daboush,
My husband and myself were totally amazed with your service and your promptness. Knowing that we needed emergency service because of having a water leak, hot water, that had sprayed throughout our bath, laundry room, kitchen and dining nook.
Not knowing whom to call, I did a walk in the yellow pages and found that you were the only one I had called that could be at our home in short time, which you were. We were a bit apprehensive, but accepted your service. Upon your arrival, we were amazed at how fast you started working on the problem, accomplished what could be attended to, and was completed the following week.
I’m sure you are aware of the fact that these occurrences are very traumatic to your cliental, but, you seemed to give us that personal support so badly needed at this time. Should I know of anyone with this situation, I’ll be sure to recommend your services.
In grading you from 1 through 10, we’re going for an 11. Thank you again for your wonderful service and hope to see you again under different circumstances.
Your San Clemente Clients,
Donna and Allen
September 18, 2011
Dear Eli
Thank you for your incredible help. In July a sink overflowed in our house and the water went through our hardwood floors to a bedroom and bath below. I really didn't know who to call so I looked online for a company that does water restoration. I guess it was the luck of the draw but I picked you. You arrived at our house in Laguna in less than thirty minutes. You and your crew did an amazing job. The ceiling in the bedroom was coming off and the walls were bubbling. You and your crew removed all the damage drywall, set up dryers and humidifiers and had the house dried out in two days.Besides you and your crew were very considerate. If you ever need a referral I would be happy to give you an A++ recommendation.
All the best.
Fredric H. Rubel
I experienced a recent flood on the first floor of my house from my dishwasher. Unfortunately, it happened over a holiday weekend. I called
Best Quality Restoration Restoration and talked with Eli. He came right over and began the procedure of drying out the house. Several days later, we scheduled a time to pick up the equipment, but I unfortunately had to go into work really early the same day. Eli said, "no problem," and met me at my house at 4:30 AM. That's what I call "above and beyond." The company was great to work with. They handled everything with the insurance company. I'm extremely happy with their service. They were also very pleasant to work with and made a painful process move along as painlessly as possible.
Tim H.
I woke up and discovered the water supply pipe on the toilet had broken. I found
Best Quality Restoration on YP.com and they were out to our residence right away to begin the cleanup process. They were very professional and had all the right equipment to start immediately. They even met with my insurance adjuster and worked out details for the repair.
Robert T.
9/29/2009
To whom it may concern:
As a result of the wonderful customer service I received
from Mr. Eli Daboush, I felt compelled to write a letter of
appreciation to bring his professionalism to your attention.
Throughout the course of our business relationship, Mr.
Daboush was consistently courteous and seemed genuinely
concerned for my issues.
My rental house had, unfortunately, sustained some
significant water damage and Best Quality Restoration was
sent out for the emergency call to begin the clean-up. Mr.
Daboush was very thorough and showed great courtesy and
sensitivity to my tenant and myself throughout the process.
Sincerely,
Varin C.
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“Having you work with our insurance company took a load off our minds after our recent water damage disaster! Thanks for your professionalism and kind consideration to our needs.”
~Gary H.
“I was very pleased with the carpet cleaning service I had Best Quality Carpet Care do recently. The gentleman who came out was right on time (even a little early!), very professional and I thought the price was fair. Thankfully, he was able to get the stains and smell out of my carpet saving me from replacing it.”
~ Louise B.
“We have you do regular cleaning and maintenance on the common area carpets and air ducts in our large apartment complex. Your work is fast and efficient and it gives us peace of mind that we’re offering our tenants a clean and comfortable place to live.”
~ Marie Z.
To Whom it May Concern, I wanted to write to you about
the great service that I received from your company. Our
residence had a fire sprinkler failure and we had a real
emergency on our hands. I contacted Eli Daboush and he was
out to our residence right away to begin the cleanup
process. He was very professional and had all the right
equipment to resolve the water damage we had. I have kept
his card and your company information for future reference,
so that if I should ever need help again, I will definitely
be using your services. Great job and thank you!
Yours Truly,
Kirk W.